Robotic Process Automation

Juliet D'cruz

The Basics of Robotic Process Automation – Detailed guide

According to Aaron Bultman, director of product at Nintex, “The RPA market will continue its rapid growth in 2020 as more enterprises come to understand both the power of process automation overall and the number of legacy processes for which RPA is an effective answer.”

Gartner predicts that investment in Robotic Process Automation or RPA software is going to hit $1.3 billion in 2020. This year, teams will understand clearly the difference between AI and RPA. Another trend regarding RPA says that RPA bots will become tools for security and risk management.

According to Prince Kohli, CTO at Automation Anywhere, “As RPA adoption snowballs in 2020, this technology will transform job roles from entry-level all the way to the C-suite, as enterprises achieve new levels of efficiency and productivity. In production, we will see a new crossover between the chief human resources officer and chief information officer roles as organizations meld human and digital workers.”

The two biggest players in the RPA market, UiPath Inc. and Automation Anywhere Inc., have raised $1 billion, are both start-ups; they share combined market value of $14 billion. With such huge investments, RPA has now become the hottest technology across the globe.

All the data above show you how RPA is developing, and you surely wish to know more about the hot-tech, and why taking a robotic process automation course should be your next career move.

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What is RPA?

Robotic Process Automation or RPA refers to the process of automating business operations by taking the help of robots in order to reduce human intervention. There are various tasks that are to be performed on a regular basis and require time and money. For this, you can configure your software to do so without caring for it further. Configuring your system in order to mimic your regular actions, eliminating the need for human intervention, is something called Robotic Process Automation or RPA.

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To be precise, RPA is defined as the process of automating the workflows/ processes with the help of software/robots to minimize human interference. Let us define each term of RPA i.e. Robotic, Process, and Automation separately.

Robotic: Robots are entities that mimic human behavior.

Process: The steps of steps carried out in order to complete a task.

Automation: any process that is carried out by a robot and not by a human.

Putting these terms together, we conclude that when a robot or software mimics human behavior to perform a series of steps to perform the specified task without any human intervention is known as Robotic Process Automation.

Almost every industry such as healthcare, finance, IT, HR, Telecom, Travel and Logistics, Insurance, Retail, Banking, and e-commerce are using RPA software to cut their costs and focus more on increasing productivity and customer satisfaction.

Why RPA?

RPA is used to automate labor-intensive tasks such as infrastructure, workflow, and back-office processes. The RPA is a software program that runs on an end user’s mobile device. Laptop or pc. It is a series of commands or steps that are executed by Bots under a certain set of predefined business rules.

RPA is done with an intent to replace iterative and tedious tasks done by humans, with virtual labor. The best part is that RPA doesn’t require code development, nor does it require direct access to the program code or database of the app.

The only thing that is permanent is “change”. And so does the business scenario; it changes. To grow and stay relevant, an enterprise requires to evolve its sales, marketing, products, management, etc. continuously. With RPA, the company can deploy the software and make the required changes in the code easily. Change management without RPA software can create many problems.

Factors to Consider in RPA Software

Firstly, enterprises are required to ensure the simplicity of the products such that they are easy to learn and implement. The second factor is the speed of the software in designing and testing new processes so as to optimize the bots to work quickly. The RPA software should be chosen in such a way that it can be centrally managed and be scalable.

The chosen RPA software should be intelligent enough to support simple tasks and perform data-manipulations. The software is required to be enterprise-class in order to meet the scalability and reliability issues. The RPA tools should have in-built monitoring and support systems so as to control the robustness of the systems.

RPA Tools

The popular Robotic Process Automation tools are:

  • Blue Prism

This RPA tool provides businesses with a user-friendly visual designer and an agile digital workforce. This is one of the most popular RPA tools available in the market. It doesn’t provide a trial version.

  • Automation Anywhere

This developer-friendly RPA tool requires you to have high programming skills. This software is fast to scale and secure to use. The good part is that it gives you a trial version for 30 days.

  • UiPath

When you talk about RPA, the first thing that comes to your mind is UiPath. Indeed! UiPath is the most popular RPA tool these days. It provides community edition/free edition. It provides a user-friendly visual designer to automate business processes efficiently.

Benefits of Implementing RPA

Some benefits of using RPA are mentioned below:

  • You can automate multiple processes at once.
  • It reduces the costs significantly by reducing the workforce required for repetitive tasks. It also enhances resource optimization.
  • The automation processes are easy to design, scale, and deploy.
  • You don’t need to have programming skills to configure a robot. So setting up a bot or automating the process is an easy task.
  • It is easier to track the defects.
  • It supports all regular compliance processes along with defect-free auditing.
  • Effective and error-free build and release management.
  • It works without human-intervention eventually eliminating the need for training.


Automation has become crucial for every industry to reduce costs significantly and improve efficiency and productivity. So, it is clear that RPA is going to stay here as it is currently being used in almost all industries and most of the countries.

With efficient work done by robots and that too with minimal errors, every organization would like to implement RPA. And so the demand for RPA skilled candidates is increasing. The best way to boost your career is to add some of the certifications to your resume and jump to the career that is trending these days and is sure to stay.

Some online training institutes provide full-fledged RPA training and certification courses, making things easy for you. All you need is to register in one of them, rest your training provider will do. You can choose from the mode of learning which is an instructor-led, online or blended approach. You can also choose the learning hours according to your convenience.

So, why wait? The lockdown period is best for learning and brushing up your skills. Move ahead and get the training.

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